Jaqueline Reyes

My Story & Passion I started my career in customer service, where I learned how to connect with people, solve problems, and stay composed under pressure. Over time, I realized that the same communication skills that made me great at handling calls could also help me build something bigger — a voice and presence online. That’s when I found my passion for social media management. Now, I help brands and businesses create meaningful connections through content, engagement, and storytelling. What Makes Me Unique I bring together two worlds — the empathy and professionalism of a call center representative, and the creativity and strategy of a social media manager. I don’t just post content; I listen, analyze, and engage with the same care I’d give a customer on the phone. I understand both the human side of interaction and the metrics that drive success online. My Values & What Drives Me I believe in hard work, integrity, and lifelong learning. I value consistency — showing up, delivering results, and never cutting corners. My biggest motivation is my family, especially my kids, who remind me every day why I push forward. Whether I’m managing a campaign or helping someone solve a problem, I do it with purpose, heart, and the determination to grow both personally and professionally.